How much do you remember about the training you took one year ago? If you are like many people, probably very little. In fact, most people forget 50% of what they learn in just 24 hours, and 90% in just one week.
Too Much Information
Most training consists of a 4 or 8 hour day of lectures, note taking, and workbooks. That is a ton of information to digest in one day and remember. You might watch a 30 or 60 minute video and answer some questions after. This is a little better as there is not as much information to remember. But, as we mentioned above, you will most likely forget most of it in a week.
A Better Way
Is there a better way? There is. People who teach and coach sports have known about it for years. You teach a simple concept and then you let the student practice over and over and you give them feedback. The more you practice, the better you get. Once you master the concept, you move on to the next.
Have Fun
Why would learning communication skills be any different? It’s not. The more you practice them, the better you get. And if you make practicing them fun, like a game, then it makes it easier to practice. This is because you won’t feel the pressure to change the way you communicate like you would in a team meeting. It also makes you want to practice, because having fun releases the dopamine in your brain making you feel good and want more.
Shouldn’t you train your team to be champions? It should. And shouldn’t it be engaging and rewarding? It should. Let’s make a change for the better!
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