Clarity

Being clear is essential to good communication and ensuring that mistakes and misunderstandings do not occur. We must be clear in our explanations, desired outcomes, feedback, and understanding.



Repeat it Back

Many times a breakdown in communication happens when people are not clear and direct about what they are saying. Be sure that the person or persons you are speaking to well understand what you are saying. It can be helpful to ask them to repeat it back to you in their own words to be sure.



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